5 Ways to use Twitter for Customer Service
Twitter has quickly become the wealth of communication in the digital world. Users can quickly connect with their clients and audience whilst drawing in potential leads for their business by using this microblogging platform. Although Twitter can be a good channel to use for customer service there are drawbacks such as the restricted character count. This means you must respond quickly to your client’s tweets whilst keeping your brand and tone in check. Here we have 6 ways to use Twitter effectively for customer service.